HCBS Waiver Suprtvisor

Open Until Filled

Employer: Saint Regis Mohawk Tribe
Location: United_States
Type: Childcare & Social Services

Job Code: 39-1021 Status: Full-time Exempt: No Location: Family Support Building Department: Family Support Program Reports To: Program Manager

SUMMARY: Under the direction of the Program Manager, the HCBS Waiver Supervisor is responsible to provide oversight and supervision for the Disabilities Services HCBS Waiver programs. Waiver Supervisor will be responsible for managing the program by defining the structure and protocols of the program, as well as ensuring that documentation is provided for billing purposes. Will establish cooperative working relationships with social service agencies and vocational rehabilitation services and will establish a good working rapport with family and community members. Will also be responsible for hiring and supervision of employees, scheduling, and employee evaluations and for ensuring that quality services are provided for the consumers that participate in the HCBS Waiver and day programs


  • At all times, serve as an advocate for the consumers for whom you work. The consumer’s health, safety, welfare and human dignity are the highest priority.
  • Investigate and gather information to improve the quality and efficiency of the program.
  • Monitor and provide direction to staff through actively engaging in daily activities. It is expected the Waiver Supervisor will make random spot checks to ensure staff compliance with scheduled activities.
  • Utilize a team approach at all times when engaged in activities with the other staff.
  • Establish a good rapport with consumers, advocates, family members and guardians to ensure consumer satisfaction and quality programming.
  • Supervise a team of Habilitation Aides and support staff, ensuring quality of care and the carryover of Individualized Service Plan Valued outcomes. In particular, ensure that all Day Habilitation and Residential Habilitation plans are completed and documented for, and completed in the required time allotment, for submission for billing.
  • Work collaboratively with the Day Program Coordinator to provide comprehensive, quality, person-centered programming.
  • Complete employee schedules and provide relief staff as needed. Notify Day Program Coordinator of any call-ins or scheduled times off immediately. Will be required to fill in if other staff is unavailable.
  • Provide direct supervision to the staff employed in the day programs and Residential Habilitation program.
  • Implement a productive working environment that generates high staff moral through effective staff achievement and performance.
  • Complete employee evaluations on an annual basis and after initial probationary period.
  • Ensure that adequate/mandatory training is provided to employees to better enable them to provide quality services to the consumers.
  • Provide support, assistance, and oversight to developmentally disabled consumers who participate in the HCBS Waiver Residential and Day program services. Assist with providing and clarifying consumer information to Habilitation Aides and support staff and other concerned parties
  • Ensure that employees record progress notes relating to consumer’s Residential Habilitation plan and Day Habilitation plan. Ensure that an adequate number of notes are recorded for billing purposes. Ensure that services are delivered within the required time frame and documented as such. Review all notes completed by Habilitation Aides for accuracy and completeness. Submit billing reference sheet to Billing Clerk for processing for payment on a monthly basis.
  • Track the number of units of service utilized by the HCBS Waiver program. Complete price proposal package for submission to Sunmount for new admissions to the HCBS Waiver program. Present possible new admissions at the SRMT Admissions Committee meeting. Apply for additional provisional units as needed for new referrals. Monitor budget expenditures to ensure that resources are properly allocated, and maximize billing to ensure the overall financial well-being of the program.
  • Work cooperatively with the consumer, family members (if requested), Benefits Services Manager, Service Coordinators, Program Manager, Habilitation Aides, and other program personnel as needed, to guarantee that each consumer receives all services he/she is entitled to. Take an active role in all Individualized Service Plan meetings (ISP).
  • Supervise the fleet of vehicles assigned to the entire Disabilities Services Department. Refer vehicles to the maintenance department for repairs or schedule vehicles for repair using community resources.
  • Work hours will be Monday through Friday. Hours may vary during the week, depending on the needs of the program. On-call status in emergencies situations is required, and may include weekends if HCBS Waiver employees are providing services on the weekends.
  • Identify areas of need within the community and engage in new and innovative initiatives to expand the scope and encourage growth of the HCBS Waiver Program.
  • Other related duties as assigned.

SUPERVISORY RESPONSIBILITIES: The HCBS Waiver Supervisor is responsible for the supervision of the HCBS Waiver and day Programs, as directed by the Program Manager. The HCBS Waiver Supervisor is additionally responsible to: initiate purchases of supplies and equipment, work with the Program Manager and other staff on assigned duties and special projects, exercise authority in problems/issues relating to staff and programming of the program and may be assigned special projects periodically by the Program Manager. The HCBS Waiver Supervisor supervises and evaluates staff performance and maintains Tribal policy and Department directives,

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: An Associate Degree in Human Services or a related field and a minimum of three years of documented experience in the field of developmental disabilities, mental health or related field OR equivalent experience/education. Preference will be given to those with supervisory experience.

Demonstrated ability to plan, implement and supervise effective operations. Leadership skills that include negotiation, problem solving and critical decision making. Ability to establish and maintain effective working relationships with other Supervisors, staff, community groups, and other related agencies. Extensive knowledge of asset management including financial resources and property. Pass background checks

OTHER SKILLS and ABILITIES: Strong oral and written communication skills required. Must have excellent computer skills including word, excel, and experience with varying databases. Computer testing in the applicable skills may be a requirement during the interview process.

This position mandates employees to report to or remain at work in the event of an emergency, crisis situation or staff shortage until relieved by their immediate supervisor.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Possession of a valid State Driver License in accordance with Fleet Policy.

This is a 3 year temporary position with the possibility of permanent appointment.

The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job related factor.

The successful candidate must pass a test for illegal substances prior to employment being confirmed.

Applicants must submit letter of interest, resume, supporting documents (certificates, degrees, licenses) and proof of native preference eligibility (Tribal Identification Card or Status Card or letter) by email to human.resources@srmt-nsn.gov or by mail to Human Resources, Saint Regis Mohawk Tribe, 71 Margaret Terrance Memorial Way, Akwesasne, NY 13655. Due to our network security, we are unable to open hyperlinks. Applicants will need to attach their documents as PDF or WORD files if emailing. Applicants must clearly outline that they meet the qualification requirements on their resume.


The Saint Regis Mohawk Tribe strives to be an equal opportunity employer dedicated to the policy of nondiscrimination based on race, sex, marital status, sexual orientation, religion, national origin, age, physical disability, veteran status or any other non-job related factor. Among qualified applicants, the SRMT will give preference to the qualified native applicant.


The successful applicant for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.


Some positions require candidate(s) to successfully pass a criminal background check prior to beginning employment, used solely for employment related purposes.


A list of qualified candidates is created from interviews that may be used to appoint individuals to similar positions within the Saint Regis Mohawk Tribe for a period of six months.


Testing in the applicable skills may be required as part of the interview process.